Build Breakthrough Business Applications
I help teams to solve big challenges and validate new ideas quickly by facilitating user-centered innovation workshops and sprints.
Accelerate Strategic Outcomes
🚀 Revenue 🚀 Market Share 🚀 Customer Satisfaction 🚀 Productivity 🚀 Margins
I'm an international facilitator and consultant with 15 years of experience at companies like Microsoft and Salesforce, helping startups and large corporates innovate and grow their business through user-centered innovation.
Value Discovery
Uncover high-potential innovation opportunities.
Value Discovery is a collaborative workshop designed to uncover high-potential innovation opportunities. Through customer and user research, I help the team identify and prioritize customer needs, identify key users and pain points, and create value hypotheses.
Key outcomes:
Understand your customers, users, their jobs-to-be-done and needs.
Create value hypotheses focused on the most critical user needs.
Frame the right transformation opportunities rooted in user and business insight.
Vision Design
Research, design, and validate your product vision.
Vision Design is a collaborative sprint designed to research, design, and validate your transformation vision. I work together with your team to solve for critical user needs, develop concepts and prototypes, and test hypotheses using no- and low-code tools.
Key outcomes:
Develop differentiated concepts addressing critical user needs.
Bring your teams together to redesign flows and journeys with a user-centric approach.
Validate against real users before full-scale development.
Growth Scan
Find and fix high-impact issues limiting growth.
Growth Scan is a data and insight driven review of your business application through a strategic and user-centric lens. I identify usability issues, highlight growth and adoption blockers, and provide actionable recommendations to drive measurable growth.
Key outcomes:
Identify high-impact breakpoints and barriers limiting conversion, adoption and usage.
Develop and prioritize growth hypotheses for validation.
Design and deploy experiments to validate and measure impact.
Soumitra Bhat
LinkedInSoumitra is an innovation partner who helps organizations—from startups to Fortune 500s—shape their innovation agenda and roadmap for growth and impact. As an innovation and solution specialist at Microsoft and Salesforce, he has extensive experience in helping commercial and digital teams integrate design-led innovation into their workflow to launch new business applications and achieve strategic outcomes faster.
At UserINNOV, he focuses on facilitating creative collaboration around uncovering innovation opportunities, shaping the vision and concept for business applications, and optimizing the user's experience to improve strategic outcomes and drive impact. He is especially focused on the people-side of transformation and is a Prosci certified Change Manager.